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About RemoTechs
RemoTechs is a low cost solution
to small business and individual end user help desk and technical support needs.
RemoTechs is a remote operations
Information Technology company, servicing both the home and business computer
and networking environment. Through sophisticated global remote technology RemoTechs offers a full service remote Help Desk to individuals and business no
matter where they are in the world.
In today's ever changing world of
technology, small and large business telecommuting is becoming common place.
Most companies have either overwhelmed their Help Desk or some do not have the
option of a Help Desk at all. RemoTechs is the cost effective solution to
assistance for the stationary and mobile user.
RemoTechs staff is comprised of
Executive, Senior, and Mid Level IT Technical professionals from varying
backgrounds. From securing and maintaining systems at the National
Security Level to Software and Hardware Support for the college student needing
assistance in the middle of the night, RemoTechs support staff have helped
computer users worldwide.
RemoTechs is proud to offer a
proactive approach to computer maintenance that provides an end to end solution
for your hardware/Software maintenance needs. Printers, Servers and Workstations
can be covered through our flexible RemoTechs maintenance plans. Receive four
hour responses, simplified billing and the resources to guarantee results
through a RemoTechs Maintenance Agreement. Lock your maintenance budget with a
custom maintenance plan designed for you. There’s never a surprise, Maintenance
Agreements provide discounted parts, discounted labor, payment for service calls
and much more for a small monthly investment.
Preventative
Maintenance
Many businesses wait for problems with their hardware to occur, finding
themselves unprepared for the downtime and the cost associated with this
approach. RemoTechs takes a proactive approach to keeping your business up and
running. Regularly scheduled cleaning and inspections can spot small problems
before they escalate.
System Recovery
While system repair and support is available on a time and materials basis to
any client, the system recovery option is available exclusively to our Service
Pak® and Full Maintenance Clients. Having the proper backup devices, tapes,
preventative measures, and procedures in place before your system crashes is
essential to any system recovery effort. RemoTechs evaluators take proactive
measures to ensure all the necessary restoration mechanisms are in place to
protect your servers and workstations. Should your computers go down, RemoTechs
System Recovery service will get your business back up and running quickly and
hassle free! RemoTechs System Recovery service reduces your risk and provides
you with long term peace of mind.
Equipment Life-Cycle Management
Our Maintenance Agreements offer your business the most cost effective approach
to extending the usable Life-cycle of your computing and printing equipment. We
have plans that will help you get the most out of your existing equipment,
minimizing downtime while maximizing functionality and often eliminating the
need to purchase new equipment. Finally, a maintenance plan that helps your
business save money and not spend it!
Budgeting for Success
Our Maintenance Agreements cover everything from price cuts on parts and labor,
as well as service calls with no hidden costs; you’ll know up front what your
repair budget is going to be. The most expensive cost associated with computer
failure is “downtime.” Our service reduces and in many cases eliminates downtime
through preventative maintenance, system recovery and quick on-site responses.
Ultimate Value
We can cover hundreds of pieces of equipment and be in multiple locations at
once for less money than just one in-house employee. Plus, we bring some parts
and loaner equipment into the equation at no extra cost. Contact your local
RemoTechs representative for a complimentary no pressure maintenance evaluation
today!
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