|
Remote
Management Fees |
| |
Per
Session |
Basic |
Premium |
Ultra |
Ultra Plus |
Monthly
(Monthly
Contracts Must Be
Paid In Full At The Time
Of Service Call) |
$50/Issue |
$35
3 Mo @ $34/Mo
6 Mo @ $33/Mo
1 Yr @ $31/Mo |
$45
3 Mo @ $44/Mo
6 Mo @ $43/Mo
1 Yr @ $41/Mo |
$55
3 Mo @ $54/Mo
6 Mo @ $53/Mo
1 Yr @ $51/Mo |
$65
3 Mo @ $54/Mo
6 Mo @ $53/Mo
1 Yr @ $51/Mo |
|
Call Center Hours |
Mon -
Fri
10am - 8pm EST |
Mon -
Fri
9am - 6pm EST |
Mon -
Fri
9am - 9pm EST |
Mon -
Sat
8am - 10pm EST |
24 Hours/7 Days |
|
Remote System
Security Assessment |
 |
 |
 |
 |
 |
Routine
Remote
Virus Scanning
|
 |
|
 |
 |
 |
Remote
Windows Critical Updates
|
|
 |
|
|
|
|
Software
Support |

|
Fees Apply |
(1
Call)
$7.00/ Call After |
 |
 |
|
Installation Support
|

|
Fees Apply |
(1 Call)
$7.00/ Call After |

(3
Calls)
$5.00/ Call After
|
(3 Calls)
$5.00/ Call After |
|
Hard Disk
Maintenance & Support |
 |
Fees Apply |
 |
 |
 |
|
Remote
Printer Configuration |
 |
Fees Apply |
Fees Apply |
 |
 |
|
Wireless
Router Security Assessment |
 |
Fees Apply |
 |
 |
 |
|
Wireless
Router Configuration |
 |
Fees Apply |
Fees Apply |
 |
 |
|
Advanced
PC Troubleshooting |

|
Fees Apply |
Fees Apply |
(3
Calls)
$5.00/ Call After
|
|
Onsite
Troubleshooting
(within 25 Miles of
Washington, DC) |
$65/Hour +
Parts |
$55/Hour +
Parts |
$45/Hour +
Parts |
$35/Hour +
Parts |
$25/Hour + Parts |
|
In Shop
Repair |
$60/Hour +
Parts, Pickup, and Delivery |
$50/Hour +
Parts, Pickup, and Delivery |
$40/Hour +
Parts, Pickup, and Delivery |
$30/Hour +
Parts, Pickup, and Delivery |
$25/Hour +
Parts, Pickup, and Delivery |